Integrated Voice Solutions Market By Type, By Manufacturers, Regions, Industry Analysis & Forecast By 2017 – 2025


Integrated voice solution integrates communication capabilities to software enabled business procedures. Integrated voice solutions are designed to serve the day to day communication needs of the organizations. Integrated voice solutions fills the communication gaps for organizations. Integrated voice solutions are intended for the delivery of voice communications over internet. Integrated voice solutions stream lines the business process. Integrated voice solutions dynamically creates the list based on the specific needs. Integrated voice solutions helps in flexible media and conference switching. Integrated voice solutions offers intelligent notification services which alerts persons, groups, and enterprises on the basis of use. Integrated voice solutions offers fast and accurate responses to the customers. Integrated voice solutions supports better decision making with faster access to accurate information.

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Integrated voice solutions market: market drivers and restraints

Integrated voice solutions drivers include elimination of cost associated with maintenance of traditional voice solutions. Integrated voice solutions helps to detect and act on real time information with delay. Integrated voice solutions enhances the customer experience and adds value to the business which is crucial in current business scenario. Integrated voice solution transforms business process with intelligent communications. Integrated voice solutions when deployed by cloud reduces the infrastructure and maintenance cost of the organizations.

Restraints for integrated voice solutions include lack of expertise, and technological challenges associated with the implementation of solution and rate of technology changes is also one the restraint for the integrated voice solution market

Integrated voice solutions market: market segmentation

By deployment model

  • On-premises
  • Cloud

By industry vertical

  • BFSI
  • Telecommunications and IT
  • Retail and e-commerce
  • Government and defense
  • Healthcare
  • Manufacturing
  • Energy and utilities
  • Construction and engineering
  • Others(Education, research, travel and hospitality, and outsourcing services)

Integrated voice solutions market: regional outlook

On the basis of regions, integrated voice solutions market can be segmented into North America, Latin America, Western Europe, Eastern Europe, Asia Pacific excluding Japan, Japan, and Middle East and Africa.

North America and Western Europe Integrated voice solutions market is predominantly mature as compared to the other regional market as they are fast in the adoption of technology. Integrated voice solutions market in Asia Pacific excluding Japan and Japan are expected to possess maximum potential in the forecast period. Integrated voice solutions market in Latin America and Middle East and Africa are also projected to witness positive growth during the forecast period.

Performance analytics market: Competition Landscape

Key vendor in the integrated voice solutions market includes

  • Polycom Inc.
  • Avaya Inc.
  • Integrated Voice Solutions
  • Digium Inc.
  • Atel Communications Inc.
  • Unify Inc
  • Honeywell International Inc.
  • Aureon
  • Aspect Software Inc.
  • Fujitsu Limited

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Regional analysis for Integrated voice solutions market includes the development of these systems in the following regions:

  • North America
    • US & Canada
  • Latin America
    • Brazil, Mexico, Others
  • Europe
    • Western Europe
      • Germany
      • France
      • U.K.
      • Spain
      • Italy
      • Nordic
      • BENELUX
      • Rest of Western Europe
    • Eastern Europe
      • Russia
      • Poland
      • Rest of Eastern Europe
  • Asia Pacific
    • Australia and New Zealand (ANZ)
    • Greater China
    • India
    • ASEAN
    • Rest of Asia Pacific
  • Japan
  • Middle East and Africa
    • GCC Countries
    • Other Middle East
    • North Africa
    • South Africa
    • Other Africa

The report is a compilation of first-hand information, qualitative and quantitative assessment by industry analysts, inputs from industry experts and industry participants across the value chain. The report provides in-depth analysis of parent market trends, macro-economic indicators and governing factors along with market attractiveness as per segments. The report also maps the qualitative impact of various market factors on market segments and geographies.

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